Team Work & Group Dynamics
   Rapport Building
   Time Management
   Stress Management
   Achieving Goals & Creative Visualizations
   Leadership Skills
   Change Management
   Positive Attitude
   Customer Service
   Customer Care
   Lateral Thinking
   Corporate Etiquette
   Corporate Culture
   Effective Meetings
   E-mail Etiquette
   Telephone Etiquette & Tele-conferencing Skills
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An Over View of Retail Industry in India

India retail industry is the largest industry in India, with an employment of around 8% and contributing to over 10% of the country's GDP. Retail industry in India is expected to rise 25% yearly being driven by strong income growth, changing lifestyles, and favorable demographic patterns.

It is expected that by 2016 modern retail industry in India will be worth US$ 175- 200 billion. India retail industry is one of the fastest growing industries with revenue expected in 2007 to amount US$ 320 billion and is increasing at a rate of 5% yearly. A further increase of 7-8% is expected in the industry of retail in India by growth in consumerism in urban areas, rising incomes, and a steep rise in rural consumption. It has further been predicted that the retailing industry in India will amount to US$ 21.5 billion by 2010 from the current size of US$ 7.5 billion.

Shopping in India have witnessed a revolution with the change in the consumer buying behavior and the whole format of shopping also altering. Industry of retail in India which have become modern can be seen from the fact that there are multi- stored malls, huge shopping centers, and sprawling complexes which offer food, shopping, and entertainment all under the same roof.

Career In Retail Management
A career in retail is much sought-after these days. The industry has opened up plenty of avenues for the career-oriented.
We help you make the most of this opportunity. We offer a range of courses, developed by experts, which orient you for a high-flying career in retail. Even if you are already a part of this industry, our program will enable you to climb the corporate ladder much faster. Some of you can even go on to start your own retail outlet!

1. Introduction to Retail.
2. Grooming.
3. Spoken English.
4. Roles and Expectations.
5. Retail Primer.
6. Customer Service.
7. Retail Selling Skills.
8. Retail Complaints Handling.
9. Cashiering.
10. Visual Merchandising.
11. Retail Security.
12. Retail Audit.
13. Interview Skills.
14. Industry Visits
15. Guest Lectures.


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