Team Work & Group Dynamics
   Rapport Building
   Time Management
   Stress Management
   Achieving Goals & Creative Visualizations
   Leadership Skills
   Change Management
   Positive Attitude
   Customer Service
   Customer Care
   Lateral Thinking
   Corporate Etiquette
   Corporate Culture
   Effective Meetings
   Presentations
   E-mail Etiquette
   Telephone Etiquette & Tele-conferencing Skills
   
   
   
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Business Communication encompasses a variety of topics, including Marketing, Branding, Customer relations, Consumer behaviour, Advertising, Public relations, Corporate communication, Community engagement, Research & Measurement, Reputation management, Interpersonal communication, Employee engagement, Online communication, and Event management. It is closely related to the fields of professional communication and technical communication.
Business is conducted through various channels of communication, including the Internet, Print (Publications), Radio, Television, Ambient, Outdoor, and Word of mouth.
Business Communication can also refer to internal communication. A communications director will typically manage internal communication and craft messages sent to employees. It is vital that internal communications are managed properly because a poorly crafted or managed message could foster distrust or hostility from employees.

There are several methods of business communication, including:

  • Web-based communication - for better and improved communication, anytime anywhere ...
  • e-mails, which provide an instantaneous medium of written communication worldwide;
  • Reports - important in documenting the activities of any department;
  • Presentations - very popular method of communication in all types of organizations, usually involving audiovisual material, like copies of reports, or material prepared in Microsoft PowerPoint or Adobe Flash;
  • telephoned meetings, which allow for long distance speech;
  • forum boards, which allow people to instantly post information at a centralized location; and
  • face to face meetings, which are personal and should be succeeded by a written followup.
   
 
     
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